Terms of Service & Policies

1. Acceptance of these terms

By accessing the Site, using the AI Deal Analyzer, contacting us, or engaging our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Services. If you engage us for a paid car-buying engagement, the specific written terms we agree for that engagement will also apply and will control if they conflict with these Terms.

2. What we do (and don’t)

Lucky Motor Co. is an independent car-buying concierge and negotiation service that works on behalf of the buyer for a flat fee. We help source vehicles, negotiate with dealers, identify and remove unnecessary add-ons, and help coordinate financing options and delivery.

We work only for you, the buyer. We do not accept commissions, kickbacks, or any compensation from dealers, lenders, or manufacturers.

What we are not

• We are not a vehicle dealer. We do not own, take title to, hold inventory of, or sell vehicles.
• We are not a lender, and we do not provide, originate, or guarantee financing.
• We do not take possession of your purchase funds. You pay the dealer and any lender directly.
• You enter into all purchase, financing, and related agreements directly with the dealer and lender — not with us. You make every final decision and sign every document.

3. Not legal, tax, or financial advice

Our Services, the AI Deal Analyzer, and any information we provide are for general informational and negotiation purposes only. They do not constitute legal, tax, accounting, financial, investment, or insurance advice, and no fiduciary or advisory relationship of that kind is created. For advice on tax treatment (including any Section 179 or business-vehicle considerations), financing suitability, or legal matters, consult your own qualified professional. You are responsible for your own decisions.

4. The AI Deal Analyzer

The AI Deal Analyzer is a free tool provided “as is” and “as available.” It uses artificial intelligence and may rely on real-time web data, which can be incomplete, outdated, or inaccurate. Its output is an estimate for general guidance only — not a quote, an appraisal, or advice — and we do not warrant its accuracy or that any result can be obtained. Do not submit sensitive personal information through the tool. Your use of the tool is governed by these Terms and our Privacy Policy.

5. Eligibility & your responsibilities

You must be at least 18 years old and able to enter into a binding contract to use the Services. You agree to:

• Provide accurate, current, and truthful information about your identity, financial situation, and any vehicle(s) involved.
• Review all contracts, dealership agreements, financing documents, and disclosures carefully before signing.
• Make all final decisions regarding any purchase, sale, or financing yourself.
• Use the Site and the AI Deal Analyzer only for lawful, personal purposes.

6. Fees, payment & our commitment

Our fee for a standard car-buying engagement is a flat $1,000, payable as set out in the written terms we agree with you. We will disclose any additional services and their charges in advance, and you will not be charged for them without your agreement.

Our commitment

You owe our fee only if we complete a vehicle purchase that you approve and are satisfied with under the terms we agree in advance. If we do not, you owe nothing.

Once a qualifying purchase closes and the fee becomes due, the fee is earned and is non-refundable, as it reflects services already performed.

7. No guarantee of outcomes

We use our experience and judgment to negotiate, advise, and assist, but we do not guarantee any specific result. We make no guarantee as to any particular purchase price, amount of savings, financing terms or approval, vehicle availability, trade-in value, timeline, or dealership incentive. Market conditions, inventory, lender decisions, and dealership policies are outside our control, and results vary from deal to deal.

8. Dealers, lenders & third parties

Dealers, lenders, inspectors, transporters, insurers, and government agencies are independent third parties we do not control. We are not responsible or liable for their actions, omissions, pricing, financing approvals or denials, representations, products, services, or compliance. Your agreements with those parties are solely between you and them.

9. Vehicle condition & inspections

We strongly encourage every client to arrange an independent inspection of any vehicle before purchase. We do not perform mechanical inspections and do not provide any warranty or guarantee regarding a vehicle’s condition, history, mechanical fitness, or merchantability. The final decision to accept a vehicle’s condition rests with you.

10. Disclaimer of warranties

To the fullest extent permitted by law, the Site, the AI Deal Analyzer, and the Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

11. Limitation of liability

To the fullest extent permitted by law, Lucky Motor Co. will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to the Services, even if advised of the possibility. In particular, we are not liable for losses arising from dealership sales, vehicle condition, financing terms, or third-party conduct.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Services will not exceed the amount of fees you actually paid us for the engagement giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Lucky Motor Co. and its owners, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the Services, your violation of these Terms or any law, or any inaccurate information you provide.

13. Acceptable use & intellectual property

You agree not to misuse the Site or the AI Deal Analyzer, including by attempting to disrupt or reverse-engineer it, scraping or harvesting data, submitting unlawful or harmful content, or using it to compete with us. The Site, its content, the AI Deal Analyzer, and the Lucky Motor Co. name and branding are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive license to use the Site for its intended purpose.

14. Communications

We communicate primarily by phone, email, text, or in-person meeting. By providing your contact information, you consent to receive communications from us relating to the Services and consent to receive them electronically. We are not responsible for communications missed due to spam filters, incorrect contact information, or a failure to respond in a timely manner. You may opt out of non-essential communications at any time.

15. Privacy

We handle your personal information as described in our Privacy Policy, which is incorporated into these Terms by reference. We are not responsible for information you share directly with dealers, lenders, or other third parties.

16. Right to refuse, suspend & terminate

We reserve the right to refuse, suspend, or terminate Services to anyone, at our discretion, for any lawful reason — including abusive or threatening behavior, suspected fraud or misrepresentation, illegal activity, or a conflict of interest. Where you have paid for an engagement, any wind-down or fee treatment will follow the written terms of that engagement.

17. Legal compliance

You are responsible for complying with all applicable laws relating to your purchase and ownership of a vehicle, including registration, titling, financing, insurance, and emissions requirements. Lucky Motor Co. is not responsible for your compliance with state or federal law.

18. Dispute resolution & arbitration

Please read this section carefully — it affects how disputes are resolved and may limit your rights.

If a dispute arises, both parties agree to first attempt to resolve it through good-faith discussion. If it cannot be resolved within 30 days, the parties agree that the dispute will be resolved by binding arbitration administered by [arbitration administrator — e.g., JAMS or AAA] under its applicable consumer rules, seated in Ventura County, California, rather than in court, except that either party may bring an individual claim in small-claims court.

To the extent permitted by law, disputes will be resolved only on an individual basis, and you and Lucky Motor Co. waive any right to participate in a class, collective, or representative action. These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and the exclusive venue for any matter not subject to arbitration will be the state and federal courts located in Ventura County, California.

19. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and post the revised Terms on this page. Your continued use of the Services after an update means you accept the revised Terms.

20. General provisions

These Terms, together with any written engagement terms and our Privacy Policy, are the entire agreement between you and Lucky Motor Co. regarding the Services. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a transfer of the business. We are not liable for delays or failures caused by events beyond our reasonable control. Section headings are for convenience only, and the provisions that by their nature should survive termination will survive.

21. Contact us

Questions about these Terms? Reach us at: