Last Updated: 15.02.25

Privacy Policy

Privacy Policy

Effective Date: 05/21/2029
Last Updated: 10/3/2025

Lucky Motor Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, services, or business. By using our services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information you provide: Name, phone number, email address, and other details you voluntarily submit when filling out forms, contacting us, or scheduling services.

  • Vehicle Information: Make, model, year, mileage, VIN, and other car details you provide when buying or selling through us.

  • Payment Information: Limited billing details necessary to process payments (handled securely through third-party payment processors; we do not store full credit card numbers).

  • Usage Data: Information automatically collected when you use our website, such as IP address, browser type, device information, referring/exit pages, and time stamps.

  • Cookies & Tracking: We may use cookies or similar technologies to improve your browsing experience and analyze site traffic.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services.

  • Respond to inquiries, requests, and customer support needs.

  • Process payments and send confirmations.

  • Match buyers and sellers of vehicles.

  • Communicate updates, offers, or relevant information (you may opt out anytime).

  • Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information only in these cases:

  • With service providers: Payment processors, hosting providers, or vendors who help us deliver services.

  • With dealerships or buyers/sellers: To facilitate your car transaction with your consent.

  • For legal reasons: When required by law, regulation, or to protect our rights, property, or safety.

  • In business transfers: If Lucky Motor Co. undergoes a merger, acquisition, or sale of assets.

4. Your Privacy Rights

Depending on where you live (for example, California), you may have the right to:

  • Access the personal information we hold about you.

  • Request deletion of your personal information.

  • Opt out of certain data uses or communications.

  • Correct inaccurate information.

To exercise your rights, contact us at cole@luckymotorco.com. We will not discriminate against you for exercising your privacy rights.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet or storage system is 100% secure.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have inadvertently collected such data, contact us and we will delete it.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the latest version. Significant changes will be posted on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Lucky Motor Co.
2373 Shreve Ave Simi Valley, CA, 93063
Email: cole@luckymotorco.com
Phone: 805-823-5810