Luckies Policies

Lucky Motor Co. Policies

At Lucky Motor Co., we aim to provide a simple, transparent, and stress-free car buying and selling experience. To ensure fairness and protect all parties, we maintain the following policies:

1. Right to Refuse Service

We reserve the right to refuse service to anyone for any reason, including but not limited to abusive behavior, suspected fraud, or conflicts of interest.

2. No Guarantee of Specific Outcomes

While we use our expertise to negotiate, advise, and assist, we do not guarantee any specific purchase price, sale price, financing terms, or dealership incentives. Market conditions and dealership policies are outside of our control.

3. Client Responsibility

Clients are responsible for:

• Providing accurate and truthful information about their identity, financial situation, and vehicle(s).

• Reviewing all contracts, dealership agreements, and financing documents before signing.

• Making final decisions regarding any purchase or sale.

4. Limitation of Liability

Lucky Motor Co. is not liable for:

• Dealership actions, financing approvals, or third-party service providers.

• Any loss, damage, or dissatisfaction arising from dealership sales, vehicle condition, or financing terms.

• Indirect, incidental, or consequential damages.

5. Fees and Payments

• Service fees must be paid in full as agreed upon after negotiations or sales assistance is provided.

• All fees are non-refundable once services are rendered.

• Additional services may incur additional charges, disclosed in advance.

6. Communication

• Lucky Motor Co. communicates primarily through phone, email, or in-person meetings.

• We are not responsible for missed communications caused by spam filters, incorrect contact information, or failure to respond in a timely manner.

7. Privacy and Confidentiality

We respect your privacy and handle personal information as outlined in our [Privacy Policy]. However, Lucky Motor Co. is not responsible for information shared directly between clients and dealerships.

8. Vehicle Sales and Inspections

• We strongly encourage all clients to arrange independent vehicle inspections before purchasing.

• Lucky Motor Co. does not provide mechanical inspections or warranties.

• Final responsibility for accepting vehicle condition rests with the client.

9. Legal Compliance

Clients must comply with all applicable laws, including vehicle registration, financing, insurance, and emissions requirements. Lucky Motor Co. is not responsible for client compliance with state or federal laws.

10. Dispute Resolution

In the event of a disagreement, both parties agree to first attempt resolution through good-faith discussion. If unresolved, disputes may be handled through arbitration or mediation in Ventura County, California.